Carefully packaged and shipped. No worries. Glass came very well protected and packaged. I forgot they work regular hours and take weekends off like normal working people. When an order didn't get processed till Monday, I made them aware. Even though it was my fault, they responded, understood and made me happy.

These guys aren’t scammers at all These guys aren’t scammers at all. But seems like they are a huge business that’s successful but sometimes things may be delayed. Due to high volume. Even though may take a week or so for a response they are kind and literally refund any mistakes. Love this company. This is a real review. I’ve spent over 1000$ with them in 3 months and I will continue to do business with them.

So far placed order on March 8th and… So far placed order on March 8th and still nothing just says awaiting fillment. So I wrote them to see how Long it will take so hopefully it's all good but will update review if actually comes

First time customer here First time customer here, saw a Camacho tumbler with assorted cigars on sale, found a coupon for this particular order online. Package arrived within one week after order has been placed. No complaints, I'll order again.

Do not order from this website Update 3-1-2024.... After leaving reviews on different sites they finally responded trying to push blame on me. I only received one email from them, but all good, order was cancelled and money refunded, so I'm happy. Ordered cigars from them a week ago and still they have not even shipped. I have emailed numerous times and I only heard from them once. I have tried to cancel order and have them refund my money and they still won't respond. I'm guessing they are running some kind of scam, as I am now finding out others have had the same complaints.