Gaye Christianson
GBBuyer beware Ordered a smok prince vape on 2/4 which some odd name took the money. No invoice or communication. I STUPIDLY ordered from them again, unknowingly, with the same problem. No invoice or replies to any emails. Another really odd name took the payment. I'm on live chat right now and I've been waiting 13 minutes with no one answering. (?) How do some people actually get what they offer and others are completely ripped off? Sucks cuz I used a PayPal MC and they're going to think I'm stupid for ordering from the same fraud twice. I am but didn't realize it because I didn't have an invoice to remind me. Plus, it didn't go to MistHub. 1 name was FrederSherTD. The 2nd name that got paid was HillengaHillenga. O-Kaaaaay! Update~Just put a claim in on them and got my 1st order refunded. I'll report my 2nd order on a later date....
CATHY
GBGreat product, crappy service. Pros: I love that they have the coils I need for an older tank, and great prices. Cons: Almost two weeks to receive the order is RIDICULOUS - and NO tracking information. So many online vape shops are now using these LAME azz "third party" carriers and the service is now terrible... blaming it on the 'new laws'. Yet another online vape store I order from uses FedEx Home and I receive orders from them in THREE DAYS - so the 'new laws' excuse is B.S. Good fast shipping IS still out there - IF the company chooses to utilize it.
Ann Schneider
GBGreat Customer Service I placed an order on March 4th, It shows it was delivered on March 17th. I was not home that day, I was traveling out of state and my husband was at work. So needless to say I didn’t receive the order, even though it needed to be signed for. So I emailed Misthub and explained everything. They sent me another order right away. I am very happy for the service I received and will still be placing my orders with them again. The employees have always been very understanding, friendly and very helpful when I have contacted them. Keep up the great work ⭐️⭐️⭐️⭐️⭐️
Chris c
GBI ordered a joyetech AIO it not only… I ordered a joyetech AIO it not only came early but it was exactly as shown and described on there sight, And because of all the proper info on misthub site I was able just open, set up and use without and problems. Thanks misthub for a great product and info service
Lou Baskin
GBOrdering is always easy and the… Ordering is always easy and the shipping is great, i often receive my order earlier than expected/ Technical support is a bit wanting, at least one of those guys dpesn't rea;;y know tje products. Otherwise, customer service is right on.