My cigars came fresh to my address in a … My cigars came fresh to my address in a timely manner. I'm very pleased with my experience and would refer my colleagues to purchase from here.

My biggest complaint is the slow … My biggest complaint is the slow shipping. Two weeks to recieve package is unheard-of in the shipping world of today.

I have become a believer. I was pleasantly surprised to find a favorite cigar (The Big Johnny by Oscar Valladares) at the Cuenca Cigar website. The site is customer friendly and placing my order was a cinch. Delivery was exactly as stated so I will be a regular customer with them. Thanks.

Wrong product sent! After waiting for 10 days I received the wrong cigars. I need to know how are you going to handle this i.e. if I am to send you back the cigars you sent me in error who will pay for the shipping, because this is not my error.

Good Prices....If only they.....stocked more of my cigar....could get them to me in less than 2 weeks Good prices but it takes forever to get cigars from you compared to the other shops I buy from. Also Two times I have sent a note asking you to stock more of the regular cigar I smoke and have never received a response and everytime I go to order the amount you have is below the number of boxes I would order so I buy some from you and some from another store