Flowermate Technology Vapes - good products, awful service Flowermate Technology is a very intriguing company. It somehow manages to combine very advanced design to create attractive dry-herb and wax vaporizers, along with a sluggish non-responsive customer service, and shipment practice. On one hand, I love the company's products, but on the other hand, I hate their customer service, and shipment practice. In my humble opinion, they simply shoot themselves in the leg.

Broken , no reply, scammer Broken , customer service useless, SCAMMERS

Zero stars for customer service...Avoid! Company will NEVER reply to multiple attempts at activating a warranty claim. I've purchased twice from them and when my Slick unit died after about 20 uses and well within the 1-year warranty period, they have ghosted me. Their claim that "Once your inquiry has been made, one of our certified team members will begin working on your ticket. We strive to address all claims in a timely fashion" is a complete joke! You will never get a response. It seems to be a corporate decision made fairly recently as the spate of bad reviews would indicate. They currently have a grade of F with the Better Business Bureau. In a crowded vaporizer marketplace, you don't need to put up with horrible service...look elsewhere. Spread the word and let's put these suckers out of business. Caveat emptor.

Bad product and Customer Service My vaporiser malfunctioned and broke well within the 1 year warranty time. Contacted Flowermate as the shop I bought it from told me to do so. Initially got a response, now I have sent 5 chase up emails over 3 weeks and I am being ignored on every one. Product rubbish customer service shocking. Do not trust these people with your cash.

I was made to put at least one star I was made to put at least one star. This company has horrible customer service. I was sent a broken slick, emailed the company and they didn’t believe me. After sending video proof I was told a replacement would be send almost 20 days later and they’re trying to ghost me. Super unprofessional. DO NOT ORDER FROM THEM get a pax