Bought the Nord 4 what a big mistake… Bought the Nord 4 what a big mistake that was its bearly 4 months old and the filler cap has failed on both pods (snapped off) , one of the magnetic buttons has fallen out and gone missing never again, this is the second one I've purchased and the first one was a great vape, not sure why they would decrease in quality... never again

Faulty Vape My original vape wouldn't turn off within a month of receiving it. I contacted customer services who required video proof of the fault plus the code on the box and receipt. Fair enough. After reading these reviews, I feel extremely lucky that I received a replacement! However, this one is doing the same thing! The instructions state that pressing 5 times in quick succession will turn vape on. Long hold to vape and then 5 presses to turn off. Its not turning off and I seem to have to do numerous times of 5 presses to get it on. I've also had to charge it for half hour to get it to work despite 3 lights flashing which mean charge is full. A very frustrating process and a waste of charging battery just coz it won't turn off. Although I am grateful for the replacement, I was hoping it would work properly. I would not recommend this product. I have given 2 * because customer service sent me a replacement.

I was sold a faulty tank that leaked… I was sold a faulty tank that leaked fluid. When I went back to where I purchased the tank the following day with receipt in hand I was told there is nothing that can be done??? I then emailed Smok customer service and they blamed it on a faulty Mod. What a joke this company will sell faulty products and does absolutely nothing to help resolve issues!! Please look forward in the future to see the emails this company sent!!

Bought a Smok Morph 2 Bought a Smok Morph 2, eventually turned out to be a great machine....but the instruction booklet sucks, he'd to watch a YouTube video to figure out how to assemble it, make sure you tighten everything before putting fluid in it especially the coil. Batteries are hard to find, booklet says nothing about the 18650 batteries needing to be the flat type, wasted money on the wrong kind of batteries

S*** a$$ product Every single smok product I’ve ever owned always starts to leak within the first couple weeks of owning it. Then competently just breaks always at the 3 month mark it’s ridiculous how s***** your products are. Always remaking the same old vapes with the same old problems every single time try calling customer service and always get rude ass mother f****** then won’t help. Your entire company is a flat out joke you know why you offer warranty cards with all your devices cause you know they f****** break on everyone and your trying to cover your f****** ass! Bunch of scum bags over at smok lemme tell you