Efficient, kind and helpful! I am very impressed. The chatbot gave me similar answers to what I had found online after a lot of searching, but connected me to Ani Hakobian immediately. She was friendly and beyond efficient. She fixed my page overflow issue which had been giving me a headache for two days, and was kind enough to send me a loom recording showing me how to do it, and how to avoid that the issue happens again. This is the second time I've used 10web support, and both times they've been fantastic. Thanks Ani!

I was impressed with the results of… I was impressed with the results of making a website with the IO. I encountered an issue and I created my own issue and both were solved very quickly with the life support that seems to be available at any time of the day. I am not experienced at all with website building but everything I needed help with was addressed pretty clearly to me and I didn't get discouraged or give up and was able to remedy any issues I was having. I actually decided to not go with Shopify because it was just too daunting and complicated so thumbs up on this one.

YOUR THE BEST I WILL NEVER FORGET THIS… YOUR THE BEST I WILL NEVER FORGET THIS AMAZING CUSTOMER SERVICE IF ANDREW TATE IS THE OWNER HERE GIVE HIM A HUGE SHOUT OUT I AM A FAN

feedback on my recent experiance Please note that the feedback is not only applying only on the agent but my overall recent experience. The agents' answers to my questions are overall satisfying however it is extremely annoying to receive responses every one or two days when the issue needs to be solved quickly, I don't know if the agents are on a shift not every day, and they respond when they are on a shift, or if you have too many requests and they do not have the time to answer all of them. In any case, I find that the management should take this under consideration to help the support system be faster and not take days for the agents to get back with a review or answer. thank you.

I can always count on their agents to… I can always count on their agents to provide the proper assistance when needed! Keep up the good work!