Very unorganized company. I'd like to start this out by saying that the customer service team is absolutely amazing. They're wonderful to work with. My issue is with the fact that I have to contact them so often. I've had issues before with orders arriving a bit late. But this month is the worst so far. I paid for my copay March 20th. My birth control was due to arrive the 27th. The next business day after that it still hadn't arrived. My dashboard forced me to make a 2nd payment. My arrival date changed to April 9th. I got a refund for one of the payments. Now, today (April 7th), my arrival date has changed AGAIN to April 12th. Then I received an email saying a owe a copay. I checked my dashboard and it says I'm due to be charged that copay tomorrow. I shouldn't have to pay 3 times while I'm still sitting without my medication. Birth control should never be this much of a hassle. Editing to add that I was just now charged my copay for a THIRD time and my shipment date has moved AGAIN to April 15th.

My doc was super My doc was super helpful and made me feel heard and had made sure I always have help if I have a problem

Awesome This company is the best to use if you quickly need a birth control refill. I am not a US citizen, I visit my fiance for 6 months every year and have had to use Twentyyeight twice so far when running out of my birth control. Each time they were quick and efficient to meet my needs! They ship super fast too. They also will cancel the subscription as needed. I truly appreciate how understanding the staff is and how good their customer service is. I highly recommend them and won't hesitate to reuse their services, thank you!

customer service saved me stress! Coming from simplehealth, my prescription was on auto fill and i’d get them quarterly without having to do anything—they were always on time. I was switched over to twentyeight health after simple health closed. As i was approaching the end of my sugar pill week this month, i realized i didn’t have my next shipment yet for some reason?? That was stressful, however, when i contacted the support team they were able to help and work with me to get my pills the day of from my local pharmacy at the same $0 copay! Thank goodness!! for the great customer support from Queen.

Utter Relief and Joy This company has helped immeasurably with getting care with medications I need to be able to function on a day to day basis! The price is in a bracket I can afford for the meds I need. Deliveries are always so punctual, and I feel secure knowing it'll be okay.