I have to re-write my review I have to re-write my review. I never received my harness, so i can't review it, but it was delivered to my apartment office, but since it was after hours, the box was left on the door mat and someone stole it. So my advice on ordering online is to make sure you have a secure and safe delivery station. I'm out $40 but Thank God it wasn't more!

Horrible I sent an email. Part of the harness is missing. Whether it came off in the first 15 minutes my German Shepherd wore it or it was never there, we cannot figure out. I want to return it for a refund so since you never called me, I will call the BBB

Well I personally would have liked a… Well I personally would have liked a more secure strap across the chest. Velcro isn't as secure as you might think and it can become detached easily

Cheap I already told you the harness was CHEAP (stitching) askew, threads a mess. Will donate to FCHS for a little dog to wear home. Lease was good as was car harness. Otherwise you guys can’t compete w/other companies (check out Joyride) they have quality goods. m

Company failing to cooperate with 60 day guarrantee 2024-01-04 I ordered a harness on 2023-12-13; received it on or about 2023-12-18 or 19. I opened the harness and found the Fastex-type buckle required two hands to open. I emailed BetterHarness at its support address on 2023-12-21 asking if I should return the harness to the 11161 Condor Ave. return address on the original package. I have never received a reply. On 2023-12-22 I USPS mailed the harness, unused, to the Condor Ave. address. The USPS returned the package with a 2023-12-27 label stating RETURN TO SENDER NO SUCH NUMBER UNABLE TO FORWARD. Today I contacted my bank and opened a disputed claim for the $31.45. The company has not responded to my email and appears uninterested in honoring its "60 days Money Back Guarrantee."