Jocelyn was very helpful and resolved… Jocelyn was very helpful and resolved our issue of changing banks very quickly. Everything was handled within a few hours and was very easy to do. Within a day the banking transaction were being handled by our new bank, which was very impressive and very much appreciated as we were trying to close out our old bank account and needed to get all activity transferred over to our new bank as quickly as possible.

When i upgraded to the VX520 i was… When i upgraded to the VX520 i was supposed to get a $100 rebate or bonus that i never received. Also, i shouldnt have been locked into a new contract because terminal had to be upgraded not by my own choosing.

Excellent Customer Service! Hanna H. was incredibly helpful, prompt, and easy to work with when my small business was looking for credit card processing services. She made the somewhat-tedious underwriting process as easy as possible and always had thoughtful answers for me. Bankcard's customer service is fantastic!

More then a merchant services provider. Been with Bankcard for numerous years. Work every closely with reps over that time and each time they took the time to understand and get to know our company and employees. The last rep we worked with Mackenzie O, made our experience and time with Bankcard amazing. Her endless efforts to go up and over what was asked, made the decision to leave Bankcard extremely difficult. Most places see your business as nothing more then a monthly amount and a MID but not Bankcard. We will be on the lookout for any business opportunity that would allow us to work with the great and knowledgeable staff at Bankcard Services. We would like to thank Micheal, Marissa, Mackenzie and all the great staff we had the pleasure to work with over the years. Thank you.

Easy approval process and great customer support This company was wonderful to work with. The representative I worked with (Katherine) was an amazing help and had constant support and responded rapidly to any questions or concerns I had.