This company is horrible and fraudulent… This company is horrible and fraudulent I never got my results it is fake they will steal your monies and never give results. They operate out of an apartment in Brooklyn NY in the slums FRAUD FRAUD FRAUD! RUN do not give them any monies it is a SCAM

“Still waiting” 🤔 Bought the test on the strength of receiving test results, “ within a few working days “ as stated in their Amazon shop. Sadly reality is very different. My test began its journey on the 10th of July , on the 27th of July I received a reply to my email asking when I could expect my results saying that I needed to be patient!!! Today is the 2nd of August and the app is still showing analysing sample at the laboratory. Rather fed up of being patient now. I wouldn’t recommend cerascreen if you need fast results.

Terrible! Terrible!! It’s been over five weeks since I’ve seen in my results. After emailing three or four times to customer service they finally sent me my results which said I had no allergies to anything at all zero. Which I totally don’t buy. Then I set up an appointment to go over my results and nobody called me they totally missed our appointment. I could not give them a Lower Review

Terrible custom service be careful buying from this store. They forgot to stamp the return letter with the return form, when I realized unfortunately I had already done the blood test. I then contacted them to find a solution, they never responded, whether by email, on social networks they even saw my message but did not bother to respond and by phone unreachable neither. I had to manage to find the address of the laboratory and pay at my own expense the return of the sample because their customer service is non-existent. to flee there are better stores with better rates that offer good quality services

I received the test the next day I received the test the next day, but it was never received by them. What a pain I went through filling in all the data for nothing, initially told me I would receive refund less the delivery, but delivery never happened, so this then changed. This was the worst purchase and customer experience ever!