CAS
GB2 Visits, 2 Completely Different Experiences I've had two visits with Galelio and two drastically different experiences...just goes to show that it all depends on the provider assigned to review your particular case/visit. The first visit was prompt and helpful, I received the needed medication promptly. My second visit was nothing more than a waste of time. The provider dismissed my concerns and simply suggested I try "treatment A and/or B"...in my profile it clearly states that I've tried both of those. When I said mentioned that back, the provider simply said "to let them know if I had any questions or need anything else"....well obviously I needed treatment because treatments A and B weren't working. At that point I just requested to close the case because it was obvious that person had no interest in helping.
customer
GBI never had a primary doctor on an app… I never had a primary doctor on an app before. I was skeptical about how it would work. If they would be helpful. If it would take a long time to be seen. Etc. But this app and doctors are amazing. They answer in a timely manner. They are so helpful. The app is easy to use. I never thought I would like having a doctor through an app. But I would recommend this app and doctors to everyone.
Kim S
GBIt was quick and efficient It was quick and efficient. The NP acted like she truly cared.
Melody
GBThis is the very first time I used this… This is the very first time I used this type of service. I am a new retiree so trying ways to save on my healthcare.. I'm looking forward to using this and all it has to offer.
customer
GBExcellent! All the providers are extremely helpful and attentive. They are quick to respond, empathetic and caring. I've almost never been to a doctors office where I've received the same level of care. I never thought I'd say that I prefer virtual to in person. This is a game changer.