Diane Cocos
GBI received the sale price after it did not go through on credit card I received the sale price after transaction went through on my credit card(credit issued). Gentleman on phone was very receptive to my issues.
June Gordon
GBI was very pleased with the customer… I was very pleased with the customer service. Very helpful. Also think the product is absolutely crucial & easy to use. Ordering was fast & efficient. I highly recommend this for pet owners. They include 2 stickers & 1 car tag so people know you have your pet’s environment being monitored.
Spencer Kukuchka
GBDoesn’t update when you tell it to… Doesn’t update when you tell it to refresh and only updates about every 30 minutes.
Stuart Harrod
GBMy wagglecam doesn’t work My wagglecam doesn’t work. I spent numerous phone calls to customer support over three days and they did nothing but walk me through the instructions and it still doesn’t work. Now they offered for me to send it back at my expense for only a partial refund after printing a form. Without a printer, that’s not an option for me. I feel that I’ve been ripped off. Totally unacceptable.
Julianna Olson
GBI love Waggle for temp monitoring of my… I love Waggle for temp monitoring of my vehicle for my service dog. We just got a new vehicle that only has USB C plugs and your connectors are USB A. I tried reaching out to on line service and was only referred back to the page with the USB A. I need a C-C (waggle is a C also). I purchased a C-C from Amazon but it won’t charge the Waggle.