customer
GBThe rep was very knowledgeable The rep was very knowledgeable. His demeanor was exceptionally kind.
customer Keith clark
GBSheri Sheri. My CSR was very professional and knowledgeable. Also showed caring concern. She was great
Penny Solomon
GBMy Experience with Lifeline My representative, Thomas, was very well informed on the company and, in turn, explained everything in detail to me so I understood all aspects of the system. He answered every question I asked and was very thorough in his answer. I felt comfortable and at ease during this process. I am anxious to set up the system so I can feel safe in my own home and get myself back to my normal life inside and outside my house. My stroke, even though a mild one, made me realize that I have to reach out for help in order to live my life safe. I truly appreciate Aetna and all fantastic benefits they provide. So helpful to senior citizens. Thanks again and bless you.
Samuel Paulus
GBI think the rep got aggravated at me I think the rep got aggravated at me. Sorry
customer
GBRepresentative was very informative The representative that worked with me was great at helping and answering questions for me.