Always on time Always on time, always communicate ahead of time if there is any sort of change to either pick up or billing. Respectful of property and overall great service.

Takes our trash on schedule every week. Takes our trash on schedule every week.

Poor Customer Service Working with Gaeta has been a most unpleasant experience. We have scheduled garbage pick ups with them which they never meet. When we call their customer service, we get the run around and lied to being told they are on their way and never show up. Arrogant knowing they don't have much competition on Staten Island treating customer like garbage.

my rating might be higher but ... my rating might be higher but I'm not really sure how to rate this. How do you rate a service that you have no control over as far as pricing goes? I'm able to negotiate prices with most suppliers/services but for this this service I have no choice and have ti accept rate increases or find someone new. how do you rate a service that wants to charge you $75.00 for an old office chair you want to have taken away knowing that I could break it down, stuff it in a garbage bag and throw it with the other bags and it would be taken away for nothing? There are other things I could mention but mostly they pick up every night with no problems so I give what I give.

Good Folks at Gaeta From what I remembered, Gaeta has some good folks working there. We needed a dumpster during moving and Gaeta was right on the money. They even went above and beyond ensuring us with assistance clearing and dumping our bulky and unwanted furniture that were a safety hazard if kept inside the dumpster. I appreciated al of their help on such short notice. I definitely recommend them to family and friends!!! Thank you , Gaeta!!