The meter did arrive at time The meter did arrive at time. I have had some difficulties to get the first result but your responses on my questions were quick and helpful. Your user manual is a little bit confusing need more explanation on the difference of the blood channels from ric acid and glucose strips. It's a pity that that the units on the meter are not customizable. I did not pay attention during the order of my meter I got one with the units mmol so that i have to do the calculation to mg everytime. N.B. In your order document it's noticed that orders inside EU would be with the mg units and for UK in mmol. Luxembourg is part of the EU

The delivery company said that there… The delivery company said that there was nobody at home for the first attempt to deliver. I was at home and there was no notice that someone passed.

Quick, Easy and Very Helpful After experiencing difficulty ordering additional UA test strips from Amazon I decided to Email Sinocare directly. The following morning I had the answer and placed the order directly through them not realising I’d made a mistake. They emailed me back to query my order and pointed out my possible error. Items arrived promptly and exactly what was needed. A Very Big Thank you to All at Sinocare.

Second one great. … So … the second kit I brought direct from Sinocare is super (quick delivery and works efficiently in 5 second count down). Unfortunately the first one I brought about two months ago was via Amazon but I didn’t open It and try it for 5 weeks and the meter didn’t work. After 30 days too late to return via Amazon so I just ordered the second. Now to figure how to return my Anaxon Sinocare purchase (not obvious) do that I have a share.

Product works well Product works well, easy to use, website is user friendly and efficient