Terrible delivery process - rated "0" I received my Sleep8 system from Sleep8 yesterday, 16 days after I placed my order. I haven't tried it yet. Sleep8 use UPS Innovations to deliver their products. It was absolutely the worse delivery experience I have ever experienced. This had nothing to do with bad weather. UPS Innovation may save sellers money but it is Snail Mail on steroids. Sleep8 has a terrible delivery process. The time needed for delivery is unclear when you place your order. You are not given a choice for quicker delivery. Had I known how long this was going to take to be delivered, I would have selected a different cleaning system. I will be careful not to use any seller that utilizes UPS Innovations for shipping going forward. Hopefully the unit will work well (I couldn't cancel it after it had been shipped).

I am so impressed with our new bed! I am so impressed with our new bed!! Its fantastic quality and the customer service team (Zufi in particular), were incredibly helpful and made the process from start to finish a very enjoyable experience. I would highly recommend Sleep8 to anyone looking for a beautiful/high quality bed!

Stinky hot mess We, too, overwhelmed with stink. Smells electrical and won't dissipate after cleaning. Thought maybe the rubber bag. Will try another week before returning. Very dissatisfied because of the stink. I've used 1 week awaken 3 times with headache after cleaning equipment daily. Nice try but stinks.

Overwhelmed With Sleep8 Ozone Odor I was excited last month to try your cleaning device. The size is great and the design impressive. Unfortunately, each cleaning cycle produces a terrible ozone odor that doesn't dissipate. Adding insult to injury, when I called your support team last week for guidance, your representative essentially told me to get over it. I remain open to suggestions for solutions. If not; back to SoClean.

I like the ease of use of the system I like the ease of use of the system, and would rate the product higher if the smell was not so obnoxious. After each cleaning, I have to wash everything in order to get rid of the smell. This totally defeats the purpose of using the machine which I had hoped to use at home and when traveling. After I started using the product my allergies became worse due to the strong ozone smell. If this problem could be eliminated, I would keep it. Otherwise, I have invested money in a product and an extra bag that is not useful. I wonder if there is any evidence that the smell/ozone could be harmful to someone who has respiratory allergies? I would appreciate a reply and references to support the answer. Thank you.