Great service I submitted a question via their contact form and received a knowledgeable response the next day. Their service is excellent.

Don't order from here Don't order from here. Customer service has literally 3 people working and they have conflicting information. My test is stuck in Ohio. It's been a week. They won't issue refunds until it basically returns to them. They can't expedite a new test. I wasted a month waiting for 2 different tests that did not come.

I ordered OEM got imitations (bait and switched) I ordered Original Equipment Manufacturing (OEM) Philips Respironics filters, as advertised on their website. What I got was an imitation brand. Their description and picture showed the OEM product. I specifically ordered it because I want the OEM filters as there are lots of "off brand" types at the big online retailers. Sadly disappointed that I got some off label version. I could have purchased it cheaper at Walmart.com if I wanted a non-OEM product.

Excellent customer service team Excellent customer service team! Professional & accommodating no matter what issue arrives.

Not Trustworthy I ordered the at-home sleep study, did the intake call with a “nurse,” and then when I received the home sleep test I completed it right away. That was five months ago and I haven’t received any results or communication since the intake. I’ve tried calling, emailing, and using the live messaging app on their website multiple times and no one responds. I have no idea if it’s a legitimate website or not. And I have no idea where or to whom my private health information went after it was uploaded to the device’s app. Very disappointed and would not recommend to others.