Jerry Steinberg
GBAvoid at all costs! The worst decision I ever made was to order this product. When I saw that it involved clamps, I was turned off immediately, and tried to return the product, which was totally undisturbed, and the company refused to do so. But the worst part of all this for me is the literal torrent of daily phone calls from other supposed Medical equipment suppliers (who were obviously given/sold my contact information for their mailing/calling list right after I ordered this product) and are wanting to charge my Medicare. Foreign accents, fake numbers from boiler room fraudsters, and up to eight calls a day, thereby disturbing my peace of mind and quality of life.
ROBERT HINES
GBI RECEIVED MY 1ST ORDER A YEAR AGO qss qss I RECEIVED MY 1ST ORDER A YEAR AGO. I EXPERIENCED AN EMBARRASING EXPERIENCE WITH IT AT A BIBLE STUDY.I STILL HAVETHE ENTIRE box of materials. Since then I have been notified of 2 additional deliverance which I have never received.. Part of my problem other than MEDICARE BEING CHARGED FOR SUPPLIES I DID NOT RECEIVE IS THAT THE PERSON ASSISTING ME IN EDUCATING ME IN HOW TO USE THE PRODUCT WAS NOT PATIENT.IN REPEATING HOW TO 1ST APPLY THE PRODUCT. I MAY TRY IT ONE MORE TIME (RELUCTANTLY) WITH THE BOX OF THE PRODUCT I STILL HAVE. I AM ALSO UPSET THAT MEDICARE MAY BE CHARGED FOR OTHERS NOT RECEIVING THE PRODUCT! I HAVE NOT YET NOTIFIED THEM. RESPECTFULLY, BOBBY HINES
Joe Foote
GBRed penis and does not stay on when active or many hours I have been trying to use product for a year now and still not confident as it comes off with activity but ok if I’m just sitting around. Also causes a red penis around opening. I use and waste a large number of product because of the product not sticking or back flow of urine. Insurance does not cover cost of failing product to be replenished.
Donald Groce
GBvalve design needs more work I have used the external catheter for about a year combined with a calf catheter bag. Recently have had to go back to diaper because of design deficiency in the vacuum break valve. It does not provide enough air flow to allow the urine to pass freely down the tube. This results in a suction effect on the tip of the penis leaving it engorged at the end of the day. It also leaves the penis tip constantly exposed to urine. These combined effects produce what I can only describe as diaper rash on the penis around the opening. I don't recall the previous valve design giving this much of a problem. My usage of the device has been greatly diminished as a result.
jamjake
GBPoor performance I have several difficulties with the product. I shower in the evening and attach the Liberty with an extra revolution of 1 1/2" tape. I have a problem with retraction and over half the time the unit comes off during the night,wetting the bed and me, even with the extra Next tape wrap. Only rarely does the unit stay attached for the promised 24 hours. I also regret losing the venting valve at the top, which often allowed me to drain the liquid from the tip of the unit before it would back up. It was easier when the faceplate was attached to the tube in the previous model. Also, the non-stinging BioPlus+ wipe really stings a lot.