I ordered a TENS machine from Oxilene… I ordered a TENS machine from Oxilene and was satisfied with the quality. The pads eventually did not adhere so I ordered replacements. When they arrived, I found that they did not adhere after 1 use. I called their customer service and asked them to send replacements for the defective product. They refused to comply unless I returned the original items. I explained that I was bedridden but that did not change her policy.Very disappointed in their customer service.

Buyer Beware - 0 Rating It’s interesting that the review I posted on their website this AM has disappeared. I ordered a Pulse XS Pro on April 8 which I have yet to receive although their web site claims “Expedited Shipping to guarantee fast delivery“ Several requests to their support have yet to produce any assistance and after 2 weeks I have given up trying to get help from Oxiline. The tracking is a joke as it doesn’t tell tou where it is or when it will be delivered. While they may have a decent product, their service and is a joke. It looks like my only option is to dispute the charge since no product has been forthcoming. Too bad I didn't find this site for reviews before I ordered.

Poor experience Looking at other reviews, I guess we were lucky to have received our tens unit which cost over $200 NZD. We have had it 6 months and the unit has started to fail and no one at Oxiline will respond to our query. Do not buy anything from this company.

Not waiting for this Placed my order 8 days ago and still waiting for it to be delivered. Website promises 3-4 days for delivery. Tracking the package shows it is still is NJ. I live in Colorado. I imagine anyone ordering a glucometer would likely need it faster than this. I don't want to wait two weeks to get test strips every time. I already went out and bought another one, a different brand. This one will be returned unopened.

I don't understand all the negative… I don't understand all the negative reviews. I ordered oxiline pro blood pressure meter on 4/19/24. Within a half hour got confirmation order was shipped with valid tracking number. Received meter on 4/23/24. Very happy. Most accurate one of the two others I have. Cuff is easy to use and there are instructions included. Using app to sync up with meter easy with no problems. Maybe I'm just lucky ???