Very show service Very, very slow fulfillment ... Ordered on October 6, 2022. Heard nothing. Did a "Chat" on October 11. Agent writes that my order came in after 3:00 p.m. East coast time, so it was counted as coming in on October 7. "We don't process orders over the weekend" the agent wrote. But, October 7 was a FRIDAY, not a Saturday or Sunday! Yet, I'm told, the processing didn't start until October 10. It will likely be "processed" by their "sister warehouse" by October 17 the agent writes. This means it might take a month, depending on shipping method, for my $190 order to arrive.

Horrible Company Never order from theses joker's. They so say that they can't cancel a order right after it was placed and now they what to change me a restocking fee. NEVER ORDER FROM THEM!

I just came back from thecpapshop in… I just came back from thecpapshop in West Berlin, NJ. Wow! They are so nice! I bought a side cover for my resmed 10 since I no longer use the chamber. It makes the machine 2 inches shorter. Cost is $19.99 but first time customers get 20% off so it’s $15.99. I also was told since I don’t use the chamber I can use a standard hose that you don’t need to plug in the slot anymore so I got an 8 foot hose for FREE! They are so nice. I highly recommend them.

Ordered a Airsence 10 which now I have… Ordered a Airsence 10 which now I have a problem with. I purchased on 1-3-23 which is still under warranty. I have severe sleep apnea and ordered a replacement CPAP to have on hand while the warranty one is replaced. The weekend call service person was excellent in helping me and UPS is delivering today 3-19-2024 but receptionist was not friendly when I reached back out for the warranty issues and it took a act of God for someone respond back, but when tech support reached out they never responded back with return info for the malfunctioning unit. Reached out and no response. Never again

Lied about machine being In-Stock They will sell you machines that are not in stock. Site doesn't reflect true stock status