Great service! Candi was great. Replaced our machine quickly and took time to answer all my questions. She showed me the correct way to hook up the tubing.

On a late Friday afternoon On a late Friday afternoon, after 4pm, my portable oxygen concentrator shut down "due to overheating". I called Fletcher's and gave the required info, I did not expect such a quick response BUT I got one. The service tech came with a new concentrator, he was so very kind and courteous. I forgot his name but will NOT forget the quick service or his kindness.

I had all the info I needed to succeed George made sure I had all the information to be successful with my new machine and patiently answered all my questions. I felt I was in good hands learning a new machine.

My health provider changed my oxygen… My health provider changed my oxygen usage & I was low on oxygen bottles when I called for more bottles the rep told me it would be delivered on Tuesday if they weren’t able to deliver today. To add to my frustration I opened a new bottle today it wad in the red zone Empty earlier in the week a new bottle was half full being that I need continual flow at 2 liters resting 4 while walking would be a nightmare for anyone needing O2 to stay alive so all turned out good though.

She was very helpful to switch my… She was very helpful to switch my product and concern about how I sleep with it and that is excellent customer service.