"Great" Care Indeed! I have been working with Care Indeed for more than a year now and have found their service and staff exemplary! I have a very challenging disabled adult child that requires round the clock care. Management and staff have been great. In particular, Joett, Luigi and Martin have done a great job making sure my daughter has the care she needs. Communication avenues are solid. I started by adding them in part time, it was not long before we decided to use Care Indeed 100%! Today we have a wonderful main, full time care giver that regularly exceeds our expectation for good care - maybe name change to "Great" Care Indeed! So grateful for this agency and it's staff!

Placeing High Quialty Care Givers Care Indeed, has been on the spot for when Clark Consulting & Associates needs to place care givers in hours- not just warm bodies, but caring, qualified individuals to cover what our Client needs are.

Administrative Mess The care givers that Care Indeed have been of mixed quality. Some of them are excellent and some of them just want to stare at their phones all day. The most frustrating part of Care Indeed is their internal processes and customer support. Invoices are frequently inaccurate. Every bill is an adventure. In addition, they do not respond to emails or phone calls on a timely basis.

Good Caregivers. Spotty communication. Inefficient Scheduling. The care provided has been quite good, but scheduling efficiency has been poor. The reponse time to messages left on the ClearCare site has been very inconsistent. Every change in schedule has been rocky with numerous personnel changes prior to the event. It feels as if the agency is constantly scrambling to find workers. The care giving is obviously the most critical measure of a senior care agency, but needed improvements in the scheduling reduces my rating from a 4.5 to a 3.

Great Service and Great Response I engaged Care Indeed to provide additional support for my Mom who was in Memory Care. She had been gaining weight since starting a new medication and the memory care facility wasn't able to provide her enough care. We needed help with getting Mom ready in the morning and with doing her PT exercises regularly. Care Indeed quickly helped to provide additional staff. The staff assisted with Mom's PT exercises and it was the first time at the Physical Therapist actually said that she made improvements. The staff Care Indeed provided appeared to be truly caring and my Mom really appreciated them.