Customer Service is incredible Customer Service is incredible! Clinicians and doctors are very flexible and find what works best for you. Still in the seeing faze but I do love the company!

Highly reccomend Maximus I've been an active user for about ten months. I joined three of the company's protocols. I have nothing but great things to share about my journey. Customer service has always been 10/10. I've had one small shipping delay over the holidays, and the customer service reps went above and beyond to provide tracking details over the weekend. The Discord community is seriously awesome. Help shape many of my lifestyle choices.

Overall, recommend looking elsewhere The products work great, until they don't. Everything goes smooth until you have a bump in the road with your treatment, then you find out the doctors and staff are useless in resolving whatever issues or side effects you're experiencing. Most people don't experience side effects which is great, but know that if you do, you're on your own. Maximus staff will try to tell you that your issues stem from anything except their own products, even if that is the furthest thing from the truth. Maybe this is them trying to protect themselves from liability, but it puts on full display a clear issue with for-profit telehealth companies. Support is great, but you will have to contact them constantly due to shipping issues, things not being updated on your dashboard, or random confusing errors from the system. I have to contact support basically every month due to the awful website/systems in place that seem to never get better. Nothing ever seems to get better. Most reviews here are either 1* from people who dislike the company for whatever reason, or 5* from people on the Discord who were coerced into leaving a review. I started out at 3* because overall the products work as advertised and support is quick to resolve any issues, but I settled at 2* just because the bad taste left in my mouth when I think about how nothing ever got better in the year+ I have been subscribed. You can get the same products with a cheaper and better experience elsewhere.

Excellent service and overall experience Effective protocol, timely service over all the steps, outstanding support and community.

They have great customer service They have great customer service. I have yet to be ignored by them. They are customer-friendly and provide helpful advise. As a middle-aged man this has been a God send. I love this product. I get to go work out as if I were young adult.