Great customer service Great customer service. Very staff is very helpful on advising usage and additional ideas to relieve the pain. I'm now sleeping without discomfort. I will order again to try to relieve all symptoms and avoid surgery. Good company and easy to use product.

Money Back Guarantee is Difficult to get After trying the product it only increased my pain so I returned the unused portion according to the website instructions. According to tracking my return was received over 2.5 weeks ago and I still have not received a refund. I emailed with no reply and called and spoke to someone who said the refund would be applied and I would receive an email confirmation, but it's been several days and I still haven't received an email. They state on their website that refunds will be processed within 48 hrs of receiving. This product may work for some, but their 30 day money back guarantee is a scam. Edited: after almost a month I was finally able to talk to someone again on the phone who said they never received my package. When I re-sent my email with picture proof of my return package contents, address, and tracking they finally refunded me the money. Be sure to take pictures of everything if you submit a return.

So thankful for Carpal Tunnel Solution Over the past 6 weeks I have been using “Carpal Tunnel Solution on both my hands. I have gone from excruciating pain and being unable to sleep to almost pain free. I am now able to sleep at night without pain medicine. I have also avoided surgery on both my hands. First Hand Medical has offered excellent customer services and has been able to answer all my questions.

I'd Never Felt Pain Like This Before... At first my right hand began to ache a little bit. Then all of a sudden I began experiencing excruciating, keep you up all night, make a grown man 'wanna cry 'PAIN'! I realized after my first doctor's visit that the traditional, 'here, wear a brace'...'let's send you to physical therapy' wasn't going to cut it. That's when I discovered 'First Hand Medical' and 'The Carpel Solution'. Of course I was skeptical, especially since most products fall far short of the sales claim. But not 'The Carpel Solution'. I can honestly say that this product works precisely as advertised. After the first week, I noticed myself being able to sleep through the night again. I'm not back to 100% just yet, but I'm well on my way to eliminating the pain and regaining the strength back in my hand. Thanks First Hand Medical! Derek Smith, Corona, CA

Love this product - faithful customer I have been using the My Carpal Tunnel products from First Hand Medical four about 4 years. These products are excellent. The pads greatly reduce the pain experienced from Carpal Tunnel. I experience severe pain with numbness, tingling in my fingers, and it's even painful to type. After using these products for a couple of weeks, I almost completely forget that I ever had any pain. I would highly recommend this product to anyone who experiences carpal tunnel. This product is well worth it.