My prior vibrating massager purchase… My prior vibrating massager purchase was sometime in the late 1970s or so. So, I was pretty far out of date. Bob and Brad's team suggested this massager and it has proven to be a perfect fit so far. The charge holds quite well and it charges more quickly than expected. The power is more than I need at the moment but the lowest setting works for me just great.

Honest, delightful, HIGHLY RECOMMENDED What an amazing people and organization! I highly recommend them and their products! Impeccable customer service, honest and truly delightful to deal with! I wish more companies would model their customer service from this company!

Quality device & first class customer service The QL/DMS.X6-C Massage Gun I was given for Christmas works like a dream to ease the MS spasticity (muscle tension) that causes my leg to feel as if it has been set in concrete after a period of inactivity. The device is powerful and clearly very well built so it was disappointing when the on/off button became temperamental and unreliable after a few weeks. It became difficult to both start and stop the device. I wrote to the Bob & Brad customer service department and received a prompt response advising me to jiggle the button about a bit when trying to start it, and attaching a video demonstrating how to to this. This ploy worked for a few weeks before the massage gun became completely unresponsive. With their first email, the Bob & Brad customer service team had indicated what I needed to provide if the device continued to cause problems, so I wrote back with these details and a video showing the device failing to turn on. My video wasn’t quite right but once I had sent one that met the requirements, a new massage gun was despatched to me. This reached me two days later and works perfectly. The QL/DMS.X6-C is a quality product and the customer service is first class. I do suspect that the multipurpose on/off button - which also changes the speed of the vibration - is a design weakness. A simpler solution, with separate controls for these two functions, might have been less prone to going wrong? Accordingly I have given the device 4, rather than 5, stars. In action, though, the QL/DMS.X6-C is nothing short of brilliant.

I bought this (D6) and the Theragun… I bought this (D6) and the Theragun Elite (TE) to compare. Here is the comparison in several important categories: AMPLITUDE (depth of percussion): both are 16mm, which is the largest amplitude (that I know of) currently for percussion massagers. If you want a deep massage, and not a more vibrational massage that is felt with lower amplitude guns, this is the best choice. STALL FORCE (pressure of gun against surface needed to stall the motor): Claimed is 85 for D6 and 40 for TE. In practice, could definitely produce more force against my tissues with D6 than TE. LOUDNESS: both objectively (with Decibel app) about 60-65 decibels, however TE is higher pitched and whiny, and sounds louder according to clients. D6 smoother sounding. ATTACHMENTS: D6 has 7. TE has 5. Although D6 has 2 more, in practice, I will probably use just 2-3, primarily the ball, thumb, and wedge attachments , which both models have. WEIGHT & ERGONOMICS: D6 1279g (2 lb, 13 oz) has handles in a parallelogram-like shape. TE 999g (2 lbs, 3 oz) has handles in triangular shape. The TE is definitely easier to hold and maneuver since it's lighter and dimensions are slightly smaller. If you're weak and/or have small hands, the TE will probably be a better choice. COST: I purchased the D6 for $190 and the TE for $238 (white model). Currently, the D6 can be bought for $200 and the TE for $370 (black). OVERALL IMPRESSION: D6 better in all categories, except ergonomics. For almost half the price of the TE, it can't be beat.

Excellent customer service Excellent customer service! Had an issue, they answered calls and emails then sent me a new product. Thank you!!