Shao
HKEfficiency Beyond Expectations Timeliness: Very Satisfied; Service Attitude: Very satisfied; Professionalism: Very Satisfied; Grateful to have encountered Medebound Health on the journey of treatment, providing professional and quick services and help, and waiting for a remote consultation with authoritative experts from American authoritative medical institutions; even more grateful for Manager Jason Wang's professional, meticulous, dedicated, highly efficient service, always considering from the patient's family's perspective, exceptional service, grateful to meet!
Olivia
AUExceptional Care and Support: A Grateful Thanks for MEDEBOUND HEALTH Thank you very much for your dedication! Patients often find themselves in a state of panic, but with the silent assistance of MEDEBOUND HEALTH, I feel at ease. Words cannot express my gratitude. As soon as the overseas second opinion service was initiated, the team responded promptly, translating the reports in a short time frame and providing timely feedback to overseas expert with professional diagnostic reports and opinions, offering valuable references and suggestions for patients and their families. Being able to access such special resources and medical services as a VIP customer makes me feel extremely fortunate and satisfied.
Ervin Dolby
CAThe consultants at Medebound Health… The consultants at Medebound Health made me feel professionalism. Firstly, Jason demonstrated a certain level of professionalism during our initial communication, which ultimately led me to choose your company. Secondly, their communication was very prompt and efficient. I was undecided about whether to undergo surgery and uncertain about my condition, which caused considerable anxiety. Therefore, I hoped for a quick arrangement for consultation. They responded promptly to my request for a quick arrangement. After submitting the required documents, the translation was also done relatively quickly, and a remote consultation was scheduled within the expected timeframe. Thirdly, the professor's experience and professionalism gave me great satisfaction and reassurance. The professor's answers were comprehensive and precise, providing clear and professional explanations to the questions that had been troubling me, thus significantly alleviating my psychological burden as a patient. After the consultation was completed, I still had one question that was bothering me, and I hoped to receive a clear answer from the professor again. Jason and Kiki helped facilitate further communication and provided timely responses. The entire process was supported by your company's professional assistance and excellent service, for which I am deeply grateful.