Rachel Graff
GBHelped me conceive faster! Thanks I really enjoyed using my Ava and I don’t think I would have gotten pregnant nearly as fast without it! My Ava helped me discover I ovulate unusually late in my cycle. Thanks to Ava, we got pregnant after only two months of trying. The key to the Ava is consistency, though. There are occasionally technical glitches but they didn’t affect the overall experience/success though.
Ev
GBPoor experience Poor experience. Hire some behavioral scientists. Think through your user flow. It's bad. Your support team also sucks. They say different things. One told me to turn my phone on/off, delete/reinstall. First of all, I had already done that I had said so. Second, a second support person then clarified that it wasn't a bug, that was actually how it was supposed to function. A poor experience.
Ashley
GBIt works but poor customer service and end of life product The app is great it definitely helps you plan for pregnancy or not! The bracelet tracking is spot on it helped me get pregnant with my 1st child. However… the customer service could not be worse. I reached out when trying to track and conceive for my 2nd and the device would not record! It would either say charged n green then die or it would seem like it worked and then fail uploads night after night. I went from zero problems to it not working suddenly. Customer service said oh it’s dead you need to buy a new one. Excuse me? Where n how are we selling products that just die and are end of life while it isn’t described anywhere in advertising or purchasing. No trouble shooting, no coupon towards a new one not even a standard apology statement. I don’t care how well something works; if you have horrible customer service then I’ll move onto many of the other working devices. Do better Ava.
Abigail Arocho
GBI ordered a new bracelet I ordered a new bracelet , it didn’t work. Contacted customer service, took almost 2 weeks to hear back. Was offered many different labor intensive steps to make my braclet work. Failed attempts, finally sent another. Same issues with the braclet, did not function from day one. I noticed both were manufactured in 2021. Finally got a third bracelet and it worked, interestingly was manufactured in 2022 this time. Customer service has been horrible in response times and their acceptability for a poorly working device is not right.
Sam
GBEasy to Use However I find the App inaccurate I love the easy convenience of wearing a device and getting my BBT every morning for tracking. I’ve had my device for 4 years and while it still works the band has broken twice. I have worn it on and off during that time so it should not have torn in my opinion. I also do not find the app accurate. It has never accurately predicted my ovulation or cycle. I have to input the temperature readings into separate apps for better results. It will say that it confirms ovulation when there is no discernible rise that I can see and doesn’t really seem to adjust when my cycle changes. I have been pregnant multiple times while using the device but had I listened to the advice of this app and not consulted others, I’m not sure if I would have been successful. It may be better for someone who has textbook predictable cycles but I can’t say for sure so I wouldn’t recommend it.