Worst experience ever. Worst experience ever. It's been over a month and I am still trying to get an appointment set up. They have charged my card after they couldn't figure out how to use my insurance... Allstate/Cigna??? They canceled an appointment without me knowing. They only have availability a week or more out. You have to call to set up an appointment. The portal is no longer letting me see appointments (forever loading... for the past week)

Hello and thank you for the opportunity… Hello and thank you for the opportunity to review. I was disappointed in the service, and while I understand the limitations of a virtual appointment, it was less than I'd hoped. I was experiencing ear pain that I hoped to get guidance for. I was told to not get excited about it (or dismissive words to that effect), although I'd had ear pain for 3 weeks. That same day I passed out on the floor of my room and ended up in the hospital. They decided I had a severe intestinal virus, and was dehydrated, but I feel that the inner ear infection that was diagnosed a few days later was also in play. I realize your doctors and staff may be overwhelmed right now, but perhaps a few more questions would have been helpful and helped me avoid a trip to the hospital. Thank you for the opportunity to give feedback, Lynn

I am 55 years old and I know when I… I am 55 years old and I know when I have strep throat. I have raised my own children and I run a child care center for over 30 years and I know strep when I see it. I called today after fever, major head ache, pus pockets, swollen tonsils and lymph nodes, horrible breath and pain all over!! The call a doc say I only have two out of 5 so they can not give me medication. I just spent $25 to be told it could be allergies.... I know the difference and I am not going to wait another day and pay $25 again to get meds I should of got today! What a scam... I wish walmart had never taking over MeMD because they DO NOT LISTEN to the caller or understand when you work with kids in a child care center and strep is going around......it is contagious and adults that are caregivers.... catch it

The doctor I consulted with was… The doctor I consulted with was knowledgeable about my condition and helped me very quickly, so that was great. She also wrote my prescription with a refill, so that was helpful. Really my only complaint would be the price: $67. I think that was little steep, especially when there are other providers on the same type of platform charging only $20 for some visits, which I think is more appropriate given the extent of our phone call. Overall, though

Trustworthy Compassionate Care I have had 2 excellent experiences using memd, and my husband found them! Yes, my husband :) He researched other options and found that some charge monthly fees, or have 7 day trials which at that point you have to cancel. I dont want that headache when I'm sick, or in my situation I was in transition between healthcare jobs and was w/o insurance. For myself I just want what I give to patients, honest compassionate care. That's what I received. Thank you again memd. I appreciate you.