Banita Elie-turner
GBI recently paid $85.00 for adult infant… I recently paid $85.00 for adult infant CPR and aed class which was supposed to take place 8/10/19, the day before the class i received a call from someone at Enjoy CPR informing me that the class has been cancelled I was told that I'll be refunded the $85.00 I had paid, I've emailed the company and I've called and I've yet to get any type of response regarding my refund.
Oded
GBFirst aid needs more "hands on" training While the CPR part of the training allowed us to practice on the manikins, the first aid part was talk. We were not shown how to prepare a tourniquet, how to perform Heimlich maneuver, or even how to bandage a wound. I can't say this training truely prepared me for these situations.
A. Jordan
GBTerrible Company Terrible Company. Besides payment nothing went according to plan. The instructor was 1.5 hours late for a 3 hour class. She then made excuses and rushed through the material. There was no customer service available to call on the weekend. Every time I spoke to customer service they made excuse that had to "investigate" what happened. Finally they offered a partial refund but I had to take a two hour online class. After completing the online portion I did not get my card in the mail. I called customer service and, guess what, they acted like it wasn't there problem. I got my certification card 30 days after finishing the course., after my phone call. Oh, and they "forgot" to process my partial refund until I called them about it. Terrible inept company, run by unprofessional children. Take your business elsewhere.
Alan Demsky, DDS
GBTotally unreliable and dishonest Needed CPR class for dental license renewal. First class was canceled, next class announced location change that would not work for me. With deadline approaching, I opted to pay additional fee for in-home private class. That was canceled shortly before instructor was due to arrive. Final option with them to get certified on time was to take a FaceTime class. I was told to call the instructors cell phone at a specific time. She did not answer her phone. Was able to get certified in time through another company. Enjoy CPR did refund my upcharge for the individual class, but refused to refund my original $79 fee for the group class.
Vicki Scharstein Wadsworth Courtney
GBTOOK COURSE 1/26/17 - NOT HAPPY, WHERE'S MY CARD THAT WAS TO BE MAILED THE NEXT DAY (1/27/17)? I already sent in one review, apparently you don't read them! On that one I gave 4 out of 5 stars because of delay in receiving my certification card and STILL do not have it! If no response, I'll do another review with 0 stars - very disappointed!