A time to start over. Not many people get this opportunity, if you have a chance to work with the watershed please do, their very sincere and caring. The employees are more often people in recovery as well which makes a huge difference. They gave me the tools and resources I needed to have a new start in life, I was a wreck when I came down here and now I'm happy to say that I'm clean a sober and have a real chance at making the most out of life, thank you guys for everything you've done!!

The Watershed bled me dry The Watershed bled me dry. They told me that I could pay out of pocket till my insurance kicked in and once my insurance kicked in I would get my money back. 6 years later I have not received the dime. I spoke with the representatives at Watershed for countless hours and my insurance company. So I say watershed is only there to bleed you out of all your money and Molina Healthcare of Texas is right up there with them. If I could give them zero stars on this review I would. On top of that their treatment is ridiculous they let people leave and go out and get high and then come back as long as they are back at a certain time they consider it okay. I personally observed this while visiting a patient at their Clear Lake Texas location. Thanks for nothing Watershed! save your money and your breath -DONT TRY WATeERSHED!!!!

I used live chat because I only have a …lifeline cell phone from assurance wireless I used live chat because I only have a lifeline cell phone. The chat person,Jacob,was friendly until I told him I only have Medicaid,then he gave me information for a govt site I had already been to,when I tried to reply for more help,I was cut off from the chat abruptly. Can't call them because my lifeline cell isn't working. Tried over and over to start new chat session..it won't let me,keeps saying to call the phone number. If I had insurance maybe they will let me chat and get help,I'm lost for now.

IF YOU HAVE OTHER OPTIONS TAKE THEM My son was in detox for meth in the Texas location. The Therapist Susan was very unprofessional and uncaring to him. She lied to me regarding his discharge process and about him talking to someone for a plan of after care before he left. Nobody EVER answers phone or returns calls no matter how many times you call and beg them on voicemail. I paid thousands out of pocket for this detox and as soon as they found out I couldn’t afford to pay for him to stay longer than 10 days it was like they were finished with us. My son says some of the staff talk down to you and even say they can’t wait for some of the patients to be gone. I’m very unhappy and angry right now. The only thing they did do is keep him there long enough to get him over the initial effects of not using meth.

Lifechanging Experience The Watershed introduced me to tools that I will continue to use. I found the level of care to be very impressive and it was assuring to have medical staff available. The Alumni Department made a huge difference in my life with all of the activities and events that were held. This place is highly recommended.