service I have not heard from any one about my shoes in3 months. I would like to find out where my shoes are I called and gave my new address which is 5119 Downy Ln apt 204 Henrico VA 23228

This company has serious problems with… This company has serious problems with their representative in Lexington KY. He(Chuck) their representative is a piece of shi who doesn't have this balls to bring me my shoes after I questioned him as to why he wouldn't return my calls for over a month. It's been over 2 months and the answer he said he hadn't called because he was in mental hospital. Still NO SHOES! No cost shoes is a racket because even their supervisor is letting him get away with this shii t.

I like things simple. I was called by a representative to make an appointment for my shoes. I felt as though there was no pressure and I was in total control of the experience, which is what a customer like myself wants. I set a day and I get a call to see if it is okay for me and it is. The representative comes to my house and calls on the way to make sure its okay for me. The representative comes to my residence with the tools of the trade to measure my feet and get an imprint and I have already looked in the catalog and picked the shoe I am interested in and another shoe in case the first choice is not available. When my shoes arrive the procedure is completed again leaving me the customer completely in control with no pressure. I like things done correctly and simple.

Ordered shoes from a fitter… Ordered shoes from a fitter representing no cost Shoes in early December. Fitter did not bother to measure my feet but assured me the shoe I ordered would fit. Shoes arrived too small and had to be sent back. An order for a replacement was made but according to the fitter, the shoes were not shipped with inserts. Finally learned this the day after Christmas as was told by fitter that shoes and inserts had to to delivered to me together. Called No Cost Shoes reps. in Florida in hope that they could expedite order so that they could be covered by my Medicare benefit for 2019 but when contacting fitter and telling him I had contacted No Cost Shoes customer service, he became rude and told me he ''DID NOT APPRECIATE ME CONTACTING HIS OWN CUSTOMER SERVICE PEOPLE'' even thought I could not get an answer from him before doing do. Shoes were never delivered by end of year and my Medicare benefit was forfeited for the 2019 year. Customer service could only say they were sorry. Sad, will not deal with No Cost Shoes again.

Excellent and caring service. This company was very thorough in making sure I got the exact fitting for my foot and that I was completely satisfied.