Effective customer support but have not… Effective customer support but have not yet received services, important to mention because that is the whole purpose of paying for this service. Klarity will not stop emailing me about providing this review, which is why I’m writing it now.

great provider, great experience I am very happy with my experience so far at klarity. I was admittedly nervous about telehealth at first. I thought I’d lose the personal experience you get from being physically in person at appointments. I also feel extremely understood and lucky to have found my prescriber. It’s not often you find the right fit right away but I feel like he really is. I can take the long way around to get to what I’m trying to say and I never feel rushed or misunderstood by him. I am just really pleased with my experiences so far. Thanks for the service.

6+ months, great experience I've been working with Klarity for ADHD med management for over 6 months now. I'd just moved, so I wasn't in a place to find an in-person dr yet, and now I don't think I'll bother. My provider has been incredible (I live in CA), always attentive & I feel very heard. She's able to reschedule when I need it last minute, answers my questions on vid & in the messaging portal, just 10/10 experience throughout my time. Highly recommend the platform & (personal tip) Costco pharmacy, especially in the midst of the Adderall shortage.

10/10 I feel very fortunate to have found Klarity. The service has been excellent and the staff both medical and non-medical have been awesome. Responses are always prompt and my issues are always addressed thoroughly. I can't say enough good things about my provider Kate, seriously one of the best providers I have ever had. My concerns never went unaddressed and as her patient I truly felt that I was always heard.

i cant reach anyone on the support… i cant reach anyone on the support team. no one has sent my refill request form this month and i have an appointment in a few days. ive been trying all morning to reach customer support. i noticed that they closed my tickets and they never responded to me. im worried sick i dont know what im going to do