Chase
GBGreat experience! First experience ordering from the folks over at TSM. Fish arrived in perfect health, and happy as could be. Team was very fast in setting up deliver day after QT was completed. Will definitely be ordering more livestock in the future from TSM!
Don D
GBExcellent fish, communication needs improvement I ordered twice - one in early and the other in mid December. I asked for both orders to be shipped together and the earlier order delayed to ship the same time as the latter. No confirmation if my request was possible. Both orders were to be shipped on January 20. I still haven't heard word of shipment by January 27 so I emailed them. Due to several weather related delays, fish didn't go out till February 9. Out of 3 fish I ordered, they couldn't find one of them for some reason. Cost of fish was promptly refunded. Fish came on February 10 (basically 2 months after ordering), fat, healthy, and eating the next day they were in the tank. Overall communication could be better but the quality of fish were excellent.
Julia P.
GBHealthy livestock, great customer service. I am very pleased with my order and the customer service provided by TSM Aquatics. Before placing my order, I contacted TSM Aquatics because I wanted to make sure my order will be shipped after a specific date due to my vacation plans. TSM Aquatics team was very helpful and easy to communicate with. The livestock (Blue Hippo and Foxface Lo) arrived carefully packed, fat, and healthy. After proper acclimation, I moved them to separate observation boxes inside my DT, and they have readily accepted nori and frozen Mysis right away. They are in DT now, healthy and eating well.
Seth Woolery
GBVery healthy Tangs! I purchased a Blue Hippo, Tomini, & Desjardini tangs from TSM. The fish were shipped in large volume bags that were triple layered. All fish came in exceptional health. There is a new market for hobbyists like myself that want a pest free tank without the stress and time of quarantining fish and corals. I have been so pleased with these guys that I’ve already placed a second order of fish and a few corals that will ship once the last fish finish their quarantine. I highly recommend the folks at TSM Aquatics for healthy livestock.
Miguel Pou
GBTSM healthy fish And willing to help I ordered 2 borbonius Anthias and there was some misunderstanding with the delivery and I got the fish few hours later than supposed to . They were very stressed when I got them . TSM understood the situation and assured me that if anything happened to the fish they were willing to work something out beyond the normal guarantee. I am glad they look at every situation individually before making a decision. The fish are both fine anyway.