Customer
GBSuper fast set up and great experience Super fast set up and great experience. The one question I had was answered very quickly. Player slots for minecraft servers are a little misleading though; my "20" slot server could only support 7 or 8 before the lag became crippling
Matthew C.
GBHuge Vouch for Ready2Frag, I honestly love ready2frag. Great support, friendly staff. Great services overall. My customers love the rapid speeds and great performance. That's all thanks to you guys! I would recommend you guys to anyone that is looking for a dedicated server as we don't do dedicated server hosting. But anyways my rating is 5 stars all the way! Keep the great work up and I look forward to working with you a lot more in the future!
Somebody Somewhere
GBHuge vouch! Amazing support! Huge vouch! We currently have two 128GB i9-9900k’s from them and they’ve been nothing but amazing! Migrating from our last provider to Ready2Frag took less than an hour! Support is absolutely amazing and they always respond in a flash. Had some issues with drive partitions on CentOS 7 but support staff fixed the issue in under 15 minutes! Nothing but positive things ahead for them!
Liz Gonzalez
GBQuick Quick, insightful and very helpful.
wolf
GBThey're ok 11/6/19 EDIT: After 6+ months with R2F the initial excitement of the relationship has worn off, and more often than not we find ourselves deflated from our experience. While we rent a dedicated server, frequent DDoS attacks on other machines in their location were still able to cause interruptions in our networking, and complaints about the interruptions were met initially with denial... then several months later a fix. The company is young, far too small, and inexperienced with customer care. Once their new location opened I requested an upgrade to a better dedicated server and, since I knew they were busy, provided a deadline 2 weeks in the future, which I was told was not a problem. The day came and went, and when questioned about it I was simply told "I have no news". When pressed, voila, a server magically appeared and I was told it was the only one. When trying to negotiate with the price I was given no flexibility, then once I was locked in they announced a sale on the same type because they have a few they're trying to move. I get how sales work, I get they may have had more stock come in, but when I pointed out what felt to me like an injustice (something that previous server companies I've used have worked with me on), the actual response was "Do you do that at WalMart if they put a product on sale weeks after you bought it?" There's no finesse in their handling of customers, and the professionalism that I came to expect from previous experiences renting servers is definitely lacking with R2F. They are experiencing growing pains and we have certainly been feeling it with them. The product is adequate, and I know that Wyatt works quite hard and does eventually try to fix the mistakes, which is part of why I won't switch away just yet. But depending on your needs and resources you might have a better experience overall paying a few bucks more for a more experienced company, and part of me wishes I had. Original review: Still a new customer with R2F -- been with them for about 2 months now, and so far have been impressed. Prices are great, and Wyatt went above and beyond what I would have expected from a dedicated server host in terms of assistance with getting things set up. No problems with the hardware yet *knock on wood* and my users are all happy with the much improved experience.