Dawn
GBFantastic Products & Customer Service I've ordered 4 harnesses (I've got 2 dogs) from The Dog Mom Store so far and will order more in the future. Not only is the quality worth the price but the shipping is quick and the customer service is amazing! For the first time 1 harness was damaged in route. I emailed customer service and the same day they responded, sent me a return label and had a replacement already dropped off in the mail for me. I figured the replacement would come after they received the damaged one but nope. Oh and they also printed the return label and included in the replacement so I wouldn't have to worry about printing the label. It really is the little things that count and show a business cares about their customers.
Debbie Mogavero
GBI accidentally ordered wrong size… I accidentally ordered wrong size harness, customer service as usual rocked and sent me out a new one.
Tpcash
GBLove this harness Love, Love, Love the adventure harness I purchased. Not only is the pattern absolutely adorable, but it fits perfect, it’s super well made, shipping was fast, and the clip on the neck piece is a game changer for my big headed boy who HATED harness time. I could not be happier and will DEFINITELY order from this company again!
Vickie Sawyer
GBCustomer Service I ordered several harnesses for my chiweenie. I miscalculated the size and they were too small.I contacted Penelope and she immediately told Mr no problem,she told me what to do,and they would be replaced with the larger size. I received my new harnesses within a couple of weeks. I am a very satisfied customer and so is my fur baby...Vickie Sawyer
Nicole Blake
GBLove Love Love Absolutely love all of the products I’ve received from this shop! We get complemented everywhere we go! Great customer customer service that goes above and beyond.