Great Customer Service When a product I ordered was no longer available, I was notified by email with some options explained to me. I chose one and the service representative fixed everything for me: charged me the new price, selected the new product, and got it shipped to me right away. Very good customer service.

I liked the fact that when I called frustrated with instructions I… I liked the fact that when I called I was listened to by customer service and the problem was resolved promptly. However, I am not happy with directions for how to use the Tranquil Eye mask.The directions say to heat the pucks for 90 seconds and yet heating them to only 75 seconds inflated the green pebbles where I needed to keep pushing the mesh bag where they were contained down. It also says nothing about watching to make sure the pucks stay submerged, which can actually cook the puck if it floats to the top. Anyway, a rather frustrating start.

My suggestion would be to include an applicator I just started using the product. So far it works well. No irritation. But, it is a bit messy. My suggestion would be to include an applicator, if only for the sake of convenience. Note- Keep in mind that am using this product for cosmetic purposes (lash boosting, as recommended by my doctor) so I won’t know the full effects of the product for several weeks.

Oasis Tears Plus has been very helpful… Oasis Tears Plus has been very helpful in relieving my dry eye. The vials work better than the dropper, which is difficult to use. Easy ordering. Prompt delivery.

Actually I love the fact that I can… Actually I love the fact that I can call and talk to Lisa and ask questions and place my order through her. I trust her with my credit information. And if Lisa could receive a message about this I want her to know I found my important eye paper work. ❌⭕️❌♥️