Mike Moore
GBwhen a client uploads an image of a… when a client uploads an image of a check and a prescription, There should be an acknowledgement if this. Instead the system continues to complain that neither has been processed. All you need do is report to the client “okay we got it, we will let you know if we need anything else!”. Instead what the client sees is that you still need the check image and the prescription image. Doing this would likely take a big burden off od your call center, who have to explain that it takes 24 to 48 hours to “ process”. the images. it would also be helpful if you clearly explained exactly when the check would be cashed!
customerRobyn
GBI called in for my first order and the… I called in for my first order and the person I spoke with ( immediately) was so nice and walked me through the entire process. My script came sooner than I expected and will definitely use Canadian pharmacy for my refills.
Kathleen
GBExcellent Experience I have ordered my first prescription. I appreciate the security steps that are taken. I used the chat and Trystan was very helpful with my questions. Great experience and feel confident that all will go well.
David L.
GBEverything was great until I tried to… Everything was great until I tried to check out. Uploading the prescription did not work (3 tries), and then they gave an option to email it, which also did not work! Finally I got someone on the chat that assisted and I was able to attach the prescription there. After all that I had to remain on the chat another 15 minutes while he asked questions like who is the Dr, my dogs weight, etc all of that information was on the script! Why did I have repeat everything again? Just not a stable web interface.
customer
GBThis was my first order with Canada… This was my first order with Canada pharmacy. I found the customer service to be very good. The item I ordered was on back order. They kept me up-to-date on the order .I received an email saying it was shipped and I received it within several days.