James Cooper
GBQuick fulfillment, good pricing, good service So far I have received two orders from CPAP Direct... they evidently ship their orders from Portland, Oregon, and I happen to live only about 200 miles away from them... so I have received orders from them within two days of my on-line order. The items I received were the exact OEM supplies I needed for my bi-pap machine, the price was very competitive, and I was very pleased with how quickly my orders were fulfilled.
Sylvia Savage
GBSaid it would arrive in 2 days Said it would arrive in 2 days. This took much longer than expected. What would happen if someone needed a face mask that would become a real big promise if you said and guarantee that it would be here in 2 days this that will a create problems for families and neighbors can hear you snore.This people like you we depend on. This disorder does break a few families Thank you for, your concern!!!!
David Baca
GBHighly recommend the SoClean2 Highly recommend the SoClean2. Very easy set up and easy to use. Just put your mask/headgear in the machine with the hose attached. Make sure the hose is setting properly in the little side opening, close the lid and forget it. I have mine set to automatically start cleaning and sanitizing at 10 am. Received my SoClean2 very quickly; they even called me to let me know they shipped it. Highly recommend CPAP Direct, excellent service! I also ordered an extra filter.
Tim A.
GBProvided documents needed for insurance reimbursement (4/07/23) Insurance requires a W-9 and cpapdirect.com won't provide it, so I can't get reimbursed for my CPAP purchase. EDIT (4/10/23): Turns out this was a misunderstanding between the cpapdirect.com customer service rep. and myself. They've provided a W-9! To add to my initial review about the rest of the experience, my CPAP shipping quickly and the customer service team has been responsive. Thank you, CPAP Direct team!
Jane Carter
GBExceptional Company, All-Around Cpap direct was the only place in the Portland area that had batteries following the ice storm. Their customer service was superb in helping me order the correct battery. Even more impressive was next day shipping included in the price. Highly recommend.