I like the costumer service is very helpful I like the costumer service is very helpful and professional. They are willing to help in every need I had. My skin looks great

Response Time Impeccable There have been a few glitches in transferring my account from Curology to Agency and everyone has been super helpful, prompt, kind and understanding. I know some of my email messages are auto generated, but I do have text exchanges with real people and they’re always prompt and helpful. Looking forward to starting my new skincare routine with consistency!!

Love that the response time was so quick The response time was so quick love that I didn’t have to wait all day for a response. All of my questions was answer. The experience of reaching out to customer service. Truly A1.

The quick response from the team at… The quick response from the team at Agency. They took the time to give me details on the problems I was having, and made sure I understood what they were suggesting for me to progress. They responded in a timely manner and quickly solved my problems with no questions ask. Excellent customer service!

Broken pump issue....resolved with great customer service! The pump was not working on my Night Formula. Gina L. listened to my issue, we tried to resolve it over email, when that did not work, she offered to issue a replacement bottle.