First time prescriptions I do not have an American Express Card so I couldn’t charge a prescription and I tried to upload a check which didn’t work, so after much time trying I finally sent a voided check in the mail. In all it took a month and then I had to wait to get the prescription from London. There has to be a faster method, my cat could have died waiting for his asthma medicine. I did get a lot of customer service reps calling to ask me how it was going, but nobody seemed to be able to help me.

Dependable and reasonably priced medications. We used Universaldrugstore services for years even before the internet services were available. They were always honest, reasonably price med. and solved your issues if you had any. We recommended them to others.

Staff is very helpful and friendly Staff is very helpful, friendly and knowledgeable. They took my order over the phone with no hitches. My only complaint is that I don't understand what they are saying because I have a hearing problem and have difficulty understanding the female voice.

I don't order from UDS often but the… I don't order from UDS often but the medicine I do order comes from another country. UDS personnel have always been very professional and helpful. Since my medicine comes from across the pond, it takes awhile to get here but worth the wait because of the price difference. This last order came sealed in a plastic bag because the box had been crushed in transit and it was soaking wet. However, it was just the outside packaging that was damaged so I expect that was a postal issue.

Tracking updates not provided After 4 weeks since ship date still have not rcvd order and when I reached out was told no tracking number was available to me as I failed to select an added $10 fee when ordering. Was told to expect up to 4 more weeks. Overseas shipments can be expected to take some time but waiting up to 8 wks for meds with no clue as to actual arrival is not a good situation. Customer updates or tracking would ideally be the norm. Until I actually receive my order I can only give one star.