They were very helpful and went over… They were very helpful and went over several options with me. I had a lot of questions, and my agent Hudson was very knowledgeable and able to assist me.

Mason Matthews was exceptionally… Mason Matthews was exceptionally helpful in getting my WellCare coverage increased with a “O” Premium each month that will help me with my monthly expenses which have been a struggle considering the cost of living from inflation over this past year. Also I need extensive oral surgery and treatments for my lymphoma (cancer) I was diagnosed with this year and my hope is that my out-of-pocket costs will be reduced so I can pursue the much needed healthcare through this better health plan. Mason was cordial, kind, understanding, and exceptionally helpful in providing assistance that will be helpful down the road in getting help and future concerns addressed by having a direct line and dedicated agent to work with. This has come at the most opportune time to help me face what’s ahead and I thank Mason Matthews and his Agency for the professional care that is so rare these days. Sincerely, Michael J Schumann

I wanted to do this review for my… I wanted to do this review for my agent. I've had bad experience with WellCare customer service, transportation to get back and forth to my doctor's. My agent Mason has helped me with all my needs and concerns. He is the best agent I have had since I have been with WellCare. I am very ill at the moment Mason has helped me find a doctor. I'm talking into my phone for this text but I want Mason's boss to know that I have never had an excellent agent until now. Thank you Mason for being my agent. I would recommend you to anyone that comes across my path that needs your help thank you so much for this being my agent

We get quick response to our question… We get quick response to our question from him any time and every time. We wish him the best. While dealing with other department is very cumbersome.

Excellent rating I was very pleased with the service I received from the customer service representative. He was very helpful and informative. Thank you so much