Poor customer service. Poor QA/QI Purchased a product online and mad an error with the zip code. The item was delivered to the wrong address and returned. No follow investigation even though they had my email and phone #.. It wasn't until I called questioning the delivery date. I believe the mistake should have been discovered before the product was shipped...

some good, some mediocre I had seen the product at another site for a great price, but the customer service was not so good. On the other hand Nancy (careprodx) was great, but the price was not good. I worked with Kelly and Tim to negotiate a better price, but the best and final price didn't come until I sent them the discounted price advertised by rehabmart.

Return Policy, be aware of it before ordering. Ordered the automatic door opener wireless conversion kit for a door opener that I had installed. Well it turned out by the time I received the kit the door opener (From a different company) was no longer going to work properly, so checking to return the kit it appears almost half of what I paid (40%) will be charged for something which I have not even opened the box yet. Ten or twenty percent might be acceptable, that is not. Had I noticed that hidden thing I probably would not have ordered the kit. I am sure they are good products, just not sure that it should be so costly to return an unneeded product when many companies will accept them for free.

XLong slider shower chair Perfect for what we needed. Husband is in wheelchair. I use lift to put him in extra long shower slider chair/toilet chair. It was perfect in length to when I slid him over into the shower...he actually was in the shower. Worked Perfect. Previous ones purchased where not extra long....so he ended up in the opening of the shower which was not doable. It is very sturdy and of good quality. So happy we found this product. Thank You. It changed our world. PS....since the shower curtain will not go over the bars....we cut the curtain to fit right down over the bars and used Velcro. worked great. :)

Great Product I bought EZee Regular Size Shower Commode for my mom. I went through many websites looking and finally came to CareProdx.com and saw the most ideal shower chair at a reasonable price. I was impressed that all the parts are sturdy and not too heavy. It was relatively easy to put together when it arrived. The wheels are large enough to move freely about and the locking devices are very sturdy also. It's easy to maintain and really no fuss. I cannot find a better shower chair than this one.