The site required me to accept the… The site required me to accept the automatic supply / payment before I’ve even tried anything. Prior experience (other similar format), the second shipment is already in progress before the product has been used and determined if it’s something I want to continue or not. We shall see. Also, there was no option for me to pick one or two items, I had to buy the whole package. If others options were available, your website was not clear.

I was exploring the Genucel Website I was exploring the Genucel Website, pondering my order for a couple of days because I have purchased other products in the past that did not do what was promised! I was surprised when I got an email offering me an additional $50 off so, that made my decision for me! I am very excited to get the product and see how it works for me!

BUYER BEWARE! I am very disappointed in this company. After trying their starter bundle product, my husband and I were unsatisfied. We were experiencing a burning sensation with 2 of the 3 products tried. Seeing as these products were being used close to our eyes we decided it wasnt for us. I called customer service to start a return and request a refund. Instead I was forced to hear a sales pitch 3 times. I could tell in her voice she was irritated that I didnt want to accept any of her offers. After my frustration grew, I continued to ask for the return authorization code. The lady was clearly pissed off I turned down all her offers but begrudgingly gave me the code. She was very vague on the instructions to return. I followed the steps I was told, simply writing this return code on my original packing slip. I received the refund a couple of weeks after. Their products are sub-par at best, mass produced, and aren't worth the money they are asking for. I will probably never buy anything from this company (or any of their numerous sister companies again) Lesson learned😢

product happy so far OMG I'm so glad Christmas is over. I've finely used up all my HydroPeptide Products and now this is my 5-day using Genucel Pruducts with the code Dan40 and I was able to see the eye differance in about 10 mins. I don't see the lines disappearing as much but the dark circle under my eyes are differently getting lighter, and the Microdermabrasion Treatment I've only used it twice and I can see that my pores are already getting smaller. I have received $801.00 in products from Genucel paid $199.99 discount count $30.00 if my face looks likes this from month to month for only $199.99 and I can cancel my order any time. Will I'm Over 60 and I like what I'm looking at so far.

Translation of ingredient list would be good. Because the ingredients are listed with very scientific names, I'm not completely sure how "clean" they are. The help chat assures me all the ingredients are plant-based, but I had to rephrase that question three times before they said that. So...not a five star response. Sorry. The site is easy to use, simple for ordering.