So far so good! Quick and easy. I am getting the ease of not having to go in person into yet another clinical setting. I am already busy with everyday life so the added convenience is always welcome. I also enjoy the prompt responses and professionalism of both the app and doctors.

Great medicine Great medicine, no hassle, convenience, doctor interactions as often as you want. No judgement. (That’s my favorite part and what makes Ro stand out more than these options over here in Oklahoma.

Veterans beware I was approved for the body program, prediabetic, and my goal was to lose weight. I asked about Veteran discounts. They asked me if I had insurance and I told them no. The next day they asked me again about insurance and I again told them no. I am a veteran but I do not have health insurance. I do have VA benefits but again no government or federal insurance like Tricare or Medicare or Medicaid. On the same day I received my compounded semaglutide, I also received an email that they were terminating my subscription and I would no longer be able to get care. They insisted that I have federal government insurance and that disqualifies me. I have sent multiple messages asking why with no response. It seems to me they are discriminating against veterans. Again, just because I served my country honorably and can get a better mortgage deal, get annual checkups at a clinic or get $300 to help with my funeral doesn't mean I have federal government insurance. If I had retired, I would have health insurance through Tricare. I'm 63 and do not have Medicaid or Medicare. Veterans and veteran supporters beware!

Extremely satisfied! The medication worked quickly and meet my and my partners expectations. The cost of the product is very reasonable and enrollment in the program was a snap. The shipping was timely and the packaging was discreet. Overall I've had a great experience with your company and look forward to using your products.

Irresponsible customer service strategy Ro has completely removed any phone support for its customers/patients. This is absurd for a telehealth company. If they can’t keep up with the customer service demand, they either need to improve their employment and hiring practices or they need to improve their product/services so that not as many people require support. Ridiculous that they would think email-only support is a valid approach for a company in the healthcare space…