Took a week to ship a transfer board Took a week to ship a transfer board. I asked about over night was told it would be $70.00 shipping. Should not have been more than 25.00. Customer service person was very nice. When something medical is ordered it is usually because it is needed fast. Not to be shipped a week later plus a few days in transit. The board is good quality.

Expensive and Clunky But it Works Items are very expensive and you have to contact them to get exact prices for some items. Many of the items are very niche, so the cost is somewhat understandable. Having to contact them for prices is archaic, but they did at least respond reasonably promptly. My item reached me in a reasonable amount of time and works as expected.

Absolutely horrible experience I ordered medical supplies and was told they would ship in 2 to 3 weeks. I am now in the 6th week and according to Medicaleshop they have no idea when or if they will ship. I didn't have months of supply on hand so this was very inconvenient. They did however charge my card for the products that evidently they can't get.

Delivery was quick. Delivery was much quicker than I expected. Packaged well. Easy Assembly. My 90 year old mom loves her Lumex three wheeled walker. Stable. Goes over grass easily. She stands straighter than with her four wheeled model. She can easily lift it into her back seat. I think it will increase her feeling of independence.

Online ordering was straight forward… Online ordering was straight forward and easy. The fulfillment process was not. Had to call to finalize my order which was just listening to all the info I’d put in online read back to me and listening to a bunch of mumbled whispers as they navigated their system. Then it was almost a week later the order was finally processed and a shipping label was created but everyday I got a status update email that just said it was processing which was kind of annoying because I got 10 emails and only 2 of them had actual helpful information which was a confirmation of the order and a confirmation of the shipment. Took about a week to be delivered. So 2 weeks, 10 emails, and a phone call later I got the item I ordered. Shipping box was in good shape, packing materials were what was needed to get it here safely, item arrived in perfect condition and was exactly as expected. Overall I’m very happy with the product but next time I need to order medical equipment I will look elsewhere first.