Do not buy from this company My husband thought he would surprise me by getting this throw to help with my anxiety. I was in Texas at the time so though he was doing a good thing by supporting a local business, was a big mistake. The quality of the throw was terrible so I contacted the company for a return, they were slow in responding but I did get the return code and shipped it back to them within the time frame that was stated in the return policy. Almost 2 months later, I have not received a refund and they do not answer phone calls or emails. Do not make the mistake that my husband made.

My weighted blanket came to me with… My weighted blanket came to me with large black stains on it. I tried many methods to reach someone. I finally got a response email with fraudulent return mailing info. No one answers the phone. There was also a very large metal pipe fitting in the box. It also did not have a shipping or packing list. 10-18 I returned from out of state to find a replacement blanket. It was not the same color but it is clean. I have a mosaic blanket that I have had for many years and I absolutely love it and was hoping this experience would be the same. They need to work on customer service skills. I am satisfied with the attempt to rectify the situation.

Poor customer service I ordered a weighted blanket through Mosaic Weighted Blankets based on suggested weight but was too heavy and causing pain. I ordered through them on the basis they said you had 30 days to return items. I attempted to call/email customer service multiple times to get a return label but couldn't reach anyone and finally, because there is a 30 day limit to returns and I knew it would take time to get back to them, I paid out of pocket for an expensive way to mail it back to them but get a return receipt. So I know they received it within the 30 day limit. The blanket was in perfect condition and essentially never used and in original packaging, all as requested. They claim they do refunds in two weeks on their website but several weeks later no refund and again no response to call/email. I am out a lot of money and feels like they are not an honest company.

good product, didn’t work for us I ordered a twin size weighted blanket for my son who was having trouble sleeping, it seems to have helped him a little bit not as much as i was hoping - he is still waking during the night and having trouble getting back to sleep. The blanket is great quality but was smaller than i expected. My son says it’s comfortable and asks to sleep under it so we will keep using and hope eventually he starts sleeping through the night again

Product good but had to call looking for order We love the product but we ordered an in stock option to get the fastest delivery time and had to call looking for our order to actually get it delivered. This happened two separate times.