Worst customer service Worst customer service. Worst delivery. I didn’t receive any notification about the delivery through my account or by email and I was waiting for almost a month while it was delivered to the office reception instead of my apartment. And customer service are careless. I will never purchase from them again.

Impossible to contact from outside USA I have used Vitamin World for many years and have never had any problems recieving my order until March 2019. I got a message from customs asking me for checks of product among other things. I sent all they asked for, but the order Ihad placed with Vitamin World apparentlyjust went back to sender. Aprox. one month later the same thing happened. It´s next to impossible to contact Vitamin World from outside USA (all phone numbers are toll free) so I had to wait until I couldcall from USA during a visit there. I then was given a claim number (CAS-036518) and was promised a refund of my payment (131,97 US$ + shipping). The refund never arrived and I never heard back from Vitamin World. I really want to at least know why Vitamin World never contacted me about the claim.

Terrible Terrible! No help or response from customer service, I have tried to contact them in over 3 occasions! I still have not received my supplements and every time I click on the tracking link they say that it was due to be delivered on the 31st March! We are in April and I have had no supplements, no help from the company whatsoever. But they had no problem taking my money though!. Do not shop here unless you want to waste your money!

I would give a zero if I could I would give a zero if I could This company is horrible, be alert! They sent soon to be expired products to customers, some have less th than two months expiration date. Terrible customer service experience, will never purchase from them again.

This is one of the worst companies you… This is one of the worst companies you can ever order from. Ordered a black Friday deal by three get three free only to receive three and no matter how many times I called they cannot resolve the situation. They always give me the runaround I have given up on receiving, my last three but I will never ever order from vitamin world again if I only read previous reviews, I would have never ordered this time. I will buy elsewhere and I do buy a lot.