absolutely disgusting International shopper, I an avid shopper online and I saw this company looked over their policies, it all seemed legit until I ordered. I made an order since end of November its now 1st of 2013 no order received and constant run around when you call them. Several other companies I ordered from had my packages before 1 week and under my tree. NEVER AGAIN ALLOY I would not recommend them to a tree much less a living soul (person). Absolutely disgusted at their service most terrible ever NO FREKKING STARS .....

Bad customer service I place an order on April 20, 2016, i got a confirmation number and get charged on my credit card. A week later did not receive the item or any more e-mails. I called several times, no answer and average waiting of 15 mins. I have sent e-mails, no answer at all. Finally was able to get a person on the phone and told me that the order number I got over the e-mail did not exist, and didn't give me any other choice. I call my bank to get the charges back. Poor customer service, they don't even try to satisfy the customer, to get the customer back and to try to correct their mistake. Too bad, very disappointed!

Shady and dishonest, ignorant customer service Don't use Paypal if you don't know how to bill people correctly through their site. Apparently one person at Alloy has knowledge of their Paypal system and she's never available to resolve customer billing issues. I was charged 5 seperate times for one order and ended up paying nearly $40 over the payment I authorized. I can't get a straight answer from anyone in their billing department and think it's absolutely ridiculous that I am having to explain myself over and over again to a company who admits they've overcharged me and yet nobody has "authorization" to credit my account! It's a good thing I elected to go through Paypal with the added security and privacy protection, or I probably would've been robbed blind! DON'T SHOP HERE...IT'S NOT WORTH "SAVING" A FEW BUCKS!

If I could give 0 stars I would If I could give 0 stars I would. Their clothes are so cheap and their customer service is SO SO bad. No where on their site for through their Facebook page can you leave a review, but their OWN link which you find on a internet search has nothing but positive reviews. I’m sure their wrote by employees. PLEASE DO NOT BUY FROM THIS COMPANY.

Alloy Employees are thieves I went online to purchase a $20 skirt with anticipation to order additional if this arrived to my expectations. However, a computer problem on their site prevented the online order. Thus, I called and made the purchase by phone. To my surprise my account was debited twice for the purchase. Here's the worse - the associate used my account information and went to Target.com and went on a $200. shopping spree Upon my return calls to inform them of the stealing agent, no one was interested in my experience and placed me on their musical holds each time I called back. DO NOT ORDER IF YOU DON'T WANT FRAUD ON YOUR BANKING CARDS!