Horrible customer service Horrible customer service! I have reached out numerous times in every way possible and can not get a straight answer from anyone! I placed my order a month ago. Received an email my order was shipped with no tracking number and never received my order!

The quality of your work and product The quality of your work and product! I have purchased several items and intend to more in the future. If I have any issues with this company, it would be appreciated if I could contact a representative due to the fact, I am a Vietnam Veteran who fought in the war. Due to age and disability I still haven’t learned the online skills. I only wish I could receive a discount on my next order.

What do I buy next ? Sometimes just put in the hands of the craftsman. I have walnut, hawthorn, and ironwood. The ironwood is staggering. As an elder with balance problems, the long pole helps to improve posture and protection.

Great Service My hawthorn walking stick has exceeded expectation. Very sturdy, and because I hike difficult terrain, I never worry about it collapsing or bending like the adjustable aluminum sticks. A perfect hiking companion. Also, a great “critter pole” when I need to guide a grumpy trail inhabitant to a safe location (aka rattlesnakes) 😊. Hiking many miles every year tends to wearout the rubber tips. I never have a problem getting the replacements I need to stay on the trail.

I ordered a cane on Monday I ordered a cane on Monday, needing it by Friday, therefore i paid the extra shipping fee . Then was informed that “the label” was created on Thursday. No way i would receive this item when needed. I asked for a phone number to contact, no reply!