great customer service As opposed to other reviews regarding their customer service, I found that their customer service was great and very responsive. I would buy again again.

Excellent customer service and quality I would definitely recommend this company to anyone. Its fun and easy to customize your own shirt with the face of your pup or cat. I absolutely love mine and will be ordering again real soon.

Wrong order, ruined Christmas I ordered 2 mugs on December 2nd. They arrived December 12, on December 13 I contacted customer support as both mugs were completely wrong. They let me know they were sorry and would send replacement via 2 day shipping to arrive before Christmas. They did not arrive before Christmas and when I asked for a return, I was told they already worked with me upgrading to 2 day shipping and that returns were not able to happen. Over $60 for two mugs that are less than decent quality and late for Christmas.

Pretty good, but . . . First, the mug's theme epitomized my wife's relationship with her cat, especially at no-dark-hundred. The cup is exactly as ordered and the service great. The only nit I might have is that the express delivery price appears to include a sizeable profit margin, and then being asked for more money to guarantee safe delivery almost caused me to hit the delete button. However, as I said, the cup arrived and I'll learn how it was received on Valentine's Day

Corrected review!! After giving a lower rating on the product I received, I was immediately contacted by Pawsionate about how they could make it right…which they have done. So yes…I would recommend Pawsionate for your personalized products. They were amazing!!